Credit management is one of the powerful pillars to consistently support revenue growth. When devising strategies to manage and take risks, without exposing the company excessively, implementing in its day-to-day new credit offering actions, which supported the company in increasing the volume of business:
Adding indicators, portfolio management tools (efficient) and new market research methods, form a set of factors that will drive a vigorous and permanent growth!
The Credit & Receivables Recovery policy are adjusted according to the composition of the base and groups of customers, determining different procedures, tools, flows and the preparation of designated professionals.
The key factors for obtaining good results (medium and long term) are:
If your company wants to review or implement a “credit management and receivables recovery” strategy, Over Global Trust can make a significant contribution to supporting a disruptive management model. In addition, to implement methods and processes that allow your company to exploit its full potential to offer credit through:
• System deployment and / or migration.
• Changing of Registration Data.
• Renegotiation of Deadlines and Values.
• Evolution of credits in accordance with the contracts signed.
• Generation of collection files (CNAB) and slips according to Febraban rules.
• Preventive action of default, before the maturity of each payment slip.
• Reconciliation of payments made through the return file (CNAB).
• Treatment of inconsistencies with the appropriate write-offs with the receivables management system.
• Generation and transmission of insurance files.
• Availability of management reports.
• Availability of “Dashboards” and “KPIs”, such as; Default, Revenue Forecast x Realized, “Aging Report”, etc.
• Customer Service (Monday to Friday from 9:00 AM to 6:00 PM).
• Monitoring.
• Monitoring of “covenants”.
• Issuance of Discharge Terms.